Showing posts with label bendgate. Show all posts
Showing posts with label bendgate. Show all posts

Friday, October 10, 2014

iPhone #bendgate theater and Apple's respond to?

For the record, I have been counting the days until this stupid iPhone 6 Plus #bendgate nonsense would end ever since the first time I saw the video that kicked it all off from Unbox Therapy. When I saw the knuckles of Lewis Hilsenteger go white in his attempt to bend the iPhone 6 Plus, I was convinced that this was all going to be blown way out of proportion, and any chance to highlight a real problem with the iPhone 6 Plus would likely be lost. I'm sad to say that I may have already been proven right. 

iPhone #bendgate theater and Apple's incentive not to respondThere is obviously a structural flaw in the iPhone 6 Plus that Apple should be held accountable for, but there is a huge gap between confronting a company about a legitimate problem and what we've been seeing with #bendgate. Of course, I should have expected that exact reaction, because almost no one on Earth knows how to discuss Apple rationally and reasonably, and any issue with an Apple product, no matter how small, will become far bigger than it should, because irrationality breeds exaggeration (just check the comment section on any Apple-related article for evidence on that). 

Let's start right at the beginning, when the rumors first started going around about the iPhone 6 Plus bending. The first whispers came from iPhone users, obviously. But, were they finding out about the problem because of normal usage? At first, yes, but quickly afterwards, not so much. The first reports came from people who had put the iPhone their front pocket only to find it bend, which is unfortunate and a real issue. But, those reports were overtaken by jokes about skinny jeans, and complaints from those who put their new iPhones in their back pocket and then sat on them. Look, I don't care if you're wearing skinny jeans or Hammer pants, and I don't care if you have an iPhone, a Galaxy Note, or a NoPhone. If you put a smartphone in your back pocket and then sit on it, any damage that occurs is your fault and yours alone. That's just a mistake waiting to happen, especially when the phone in question is large enough to be affected by the shape of your ass. 

After those initial reports, the mess took an even more silly turn, and for this we have Mr. Hilsenteger to thank, because since then there have been almost no reports from actual consumers with legitimate problems. The vast majority of the "coverage" has been from people who are actively trying to bend the iPhone. The coverage has been flat out ridiculous and has turned into a mess of noise that is obscuring any possibility of getting Apple to answer the real complaints. And, that's a big problem, because there are legitimate concerns which need to be addressed.